You can apply for a return or refund on your order up to 14 days after the order has been placed.
Return Policy
OUR RETURN POLICY AT SWEET AS
We will happily refund or organise a replacement for your order for the following reasons:
1) You're not 100% satisfied with the quality of the product, or it has been damaged during delivery.
2) You've received the incorrect products in your order.
To start the returns process please email us at contactus@sweetas.net.au or phone us on 1300 798 830.
If a refund is approved, this will be done via the same payment method in which you placed your order; so either a credit card or PayPal payment.
Refunds can take 3-4 business days to process, depending on bank providers.
If we are re-sending something out to you that has either been left off an order, or didn't arrive in good condition, then Sweet As will cover this charge to redeliver these products to you.
We will happily refund or organise a replacement for your order for the following reasons:
1) You're not 100% satisfied with the quality of the product, or it has been damaged during delivery.
2) You've received the incorrect products in your order.
To start the returns process please email us at contactus@sweetas.net.au or phone us on 1300 798 830.
If a refund is approved, this will be done via the same payment method in which you placed your order; so either a credit card or PayPal payment.
Refunds can take 3-4 business days to process, depending on bank providers.
If we are re-sending something out to you that has either been left off an order, or didn't arrive in good condition, then Sweet As will cover this charge to redeliver these products to you.